FAQ

Frequently Asked Questions

 

Do you ship worldwide?
Yes, we do!

How long will it take to deliver my order?
Most of our products are made to order, which can take 2-14 business days to complete.

If you pay using stripe instead of PayPal, it can take up to one week to process your payment.

For US citizens, once your order is dispatched, it will take between 2-4 weeks to arrive at your doorstep. Worldwide shipping varies between 2-6 weeks for Europe, and 2-8 weeks outside Europe. However in rare cases and busy seasons (such as around Christmas time), it may take longer.

Please note; Our shipping department is closed from 1-22-2023 to 2-05-2023  for Chinese New Years. Orders will resume shipping on 2-05-2023. Happy New Years everyone!

I ordered my item, but have not received a tracking number. Where is it?
After your order is placed, a tracking number will be e-mailed to you in 2-14 business days. 

What type of payment processing do you use?
You can checkout using Stripe or Paypal. Neither require you to create an account.

Do you offer secure checkout?

At Final Fandoms, we take your security and privacy very seriously. Our payment process is SSL certified and encrypted, ensuring your payment and other private information is both anonymous and secure.

Can I return an item?
Absolutely! If you received the wrong item, or an item that is defective, just contact us within three days of receiving your package. Please note that we do not accept returns if the item does not fit, so make sure to carefully read the sizing charts in each listing. 

The tag on my item is a different size than what I ordered. Why is that?
Some of our items are in Asian sizing, which runs around two sizes smaller than US clothing. When choosing from the drop down menu, the sizes are listed in the US equivalent unless otherwise noted. Please look carefully at the sizing chart before making a purchase to avoid ordering the wrong size.

Who do I talk to if I have a question that has not been answered here?
You can e-mail our support at FinalFandomTeam@gmail.com. Someone will respond to you within 1-2 business days.